Overview Refund Policy:

Our Return and Refund policy typically allows customers to return their purchased product if not satisfy within 7 days with valid reason.

Please contact for more details and instructions to return the product.

 

 Returns That Won’t Be Approved 

If you claim our laptop power bank didn’t serve you and your laptop power consumption is above 39watts, 45watts or 65watts, your request will be rejected.

This is the reason why you should go for higher capacity that suits your needs.

 

For Solar Generator refund, if your appliances power consumption is way beyond what it requires, again… the request will be rejected.

 

Shipping Return Policy:

To return your product, reach out to us on WhatsApp.

Note: 

You will be responsible for paying for the shipping cost. Shipping costs are non-refundable.

If you’re receiving a refund, any other expenses or damages such as scratch that might have occurred on the product will be deducted from the refund.

 

If you are returning a more expensive item, you may consider using a trackable shipping service of a well known company to ensure your package gets to us.

 

Need help?

Contact us on WhatsApp for questions regarding refunds and returns.